5–7 business days
Personalized
Made to order • 5–7 business day processing
Custom made, uniquely yours
Make It
Personal.
Personalized products for every moment—perfect for gifts, businesses, teams, schools, and events that leave a lasting impression.
Designed by you, made by JDesign
Customer Favorites
Start with one of our most-loved custom products. We’ll help turn your idea into something made just for you.
5–7 business days
Personalized
11 oz Personalized Mug
From $22.005–7 business days
Personalized
Custom Adult T-Shirt
From $25.005–7 business days
Personalized
Custom Performance Polo
From $30.005–7 business days
Personalized
Custom Gift Box
Made for any occasion5–7 business days
Personalized
Nail Tech Custom Tumblers
Made for any occasionSimple from start to finish
How Custom Ordering Works
Choose Your Product
Pick your item, color, size, and quantity.
Share Your Idea
Upload your design or tell us what you have in mind.
Approve Your Design
We confirm the details before production begins.
Made Just for You
Your custom order is carefully created and prepared.
Please review before ordering
Payment, Processing & Shipping Policy
JDesign is a made-to-order custom studio—not a warehouse. Every personalized item is created specifically for you.
Production Time
Standard processing takes 5–7 business days after payment and final design approval. Weekends and holidays are not included.
Shipping Time
Shipping time begins after production is complete and is separate from the 5–7 business day processing period. Carrier delays are outside JDesign’s control.
Rush Orders
Rush service may be available for an additional fee. Availability must be confirmed by JDesign before the order is placed.
Custom Order Sales
Because personalized products are made specifically for each customer, all custom sales are final and cannot be returned or exchanged.
JDesign Errors
If JDesign makes an error, contact us promptly after delivery with clear photos. We will review the issue and arrange an appropriate correction.
Customer Approval
Customers are responsible for reviewing names, dates, spelling, colors, sizes, and design details before giving final approval.
Local & Shipped Payments
Local Scranton orders require a 50% deposit to begin and the remaining balance before pickup or delivery. Shipped orders require full payment, including shipping, before production begins.
Shipping Address
Customers must provide a complete and accurate address at checkout. JDesign is not responsible for delivery to an incorrect or incomplete address supplied by the customer. Returned orders require an additional shipping payment.
Tracking & Confirmed Delivery
Tracking information is provided for shipped orders. Once the carrier confirms delivery to the address provided at checkout, no refund or replacement will be issued automatically for loss, theft, misplacement, or a claim of non-receipt.
Delivery Claims
The customer must contact the carrier and open a claim for a delivery problem. JDesign will provide available shipping documentation to assist. Signature confirmation may be required for higher-value orders.
By placing an order, the customer confirms that they have read and accepted this payment, processing, and shipping policy.